Comments on: iTunes Problem - Help!

By: Janet

Janet — Thu, 28 Feb 2008 17:02:07 +0000

Geekboy - it worked for me, but I don’t have a separate spot for my lists, which seems to be different.

I will say my computer just downloaded a new itunes software last night and now I am afeared, I think I will back-up as well.

By: freakgirl

freakgirl — Thu, 28 Feb 2008 13:13:42 +0000

FYI - System restore didn’t work, nor did re-installing iTunes.

I ended up digging through my system and finding the last *.itl backup. It was almost two months old so I lost a couple smart playlists and had to re-add all the music I’ve added since January. Basically, that new update deleted my itl file and I have no idea why. I think I might start backing it up manually.

By: Marjon

Marjon — Thu, 28 Feb 2008 05:53:58 +0000

You can transfer the songs from the ipod to a pc rather easily, but you have to mark your ipod as an external hard drive, I think the option is somewhere in iTunes. After that you can export the music file from your ipod to your computer. The music file is hidden, so you need to be able to see hidden files.
I did it a couple of times. It has a downside, the files somehow seem to become damaged or something, so a couple of songs end rather abruptly now.

By: freakgirl

freakgirl — Thu, 28 Feb 2008 00:35:44 +0000

Chuck, you rule.

By: Soosan

Soosan — Wed, 27 Feb 2008 22:21:08 +0000

“System Restore is a Windows function. Windows constantly keeps track of any changes you make to your configuration, registry changes, etc., and you can roll things back if you need to — if, say, you install a new program that fouls up your computer. Or as in this case, if a program updates, and it fouls up your computer.”

GB, where were you a week ago when this happened to my new laptop? I had a windows update “download” and I couldn’t reboot my computer after that. Luckily, I’m quite skilled at random button pushing, and managed a system restore.

Good luck with the ipod!

By: GeekBoy

GeekBoy — Wed, 27 Feb 2008 20:20:33 +0000

Janet, did it work okay after you did that?

By: Janet

Janet — Wed, 27 Feb 2008 20:10:16 +0000

Same thing happened to me - I got a “can’t find files” message after an autodownload. I went to itunes online, downloaded the exe again and installed. I got a choice to replace corrupt files, or something similar.

The songs will still be there, they are kept in a folder on your computer, not in the program itself.

By: jon

jon — Wed, 27 Feb 2008 18:32:18 +0000

Buy a Zune.

By: Chuck

Chuck — Wed, 27 Feb 2008 18:08:28 +0000

FACETIME!

By: Patrick

Patrick — Wed, 27 Feb 2008 17:38:35 +0000

Oh, or do the system restore, and then go to File -> Export Library (just found that; that’s where it is in the Mac version), where you can save everything — track info, playlists, etc — as an XML file. (Hopefully that’s not a feature added in the last update; I don’t think it is.) Not sure if it’ll let you get that back into iTunes after you undo the system restore, though.

Or when you system restore, you could back up the correct .itl file, and open that back up when you undo the system restore. Effectively, just restoring that one file. (Macs have that in Time Machine :-) )